Privacy

1. Introduction

1.1   We are committed to safeguarding the privacy of our website visitors and service users. 
1.2   This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. 
1.3   We do not use cookies when you visit our website. 
1.4   In this policy, “we”, “us” and “our” refer to Trueman Architects Limited. 

2. How we use your personal data

2.1   In this Section 2 we have set out: 
    (a) the general categories of personal data that we may process; 
    (b) in the case of personal data that we did not obtain directly from you, the source and specific categories of that data; 
    (c) the purposes for which we may process personal data; and 
    (d) the legal bases of the processing. 
2.2   We may process information contained in any enquiry you submit to us regarding goods and/or services (“enquiry data“). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent. 
2.3   We may process information contained in or relating to any communication that you send to us (“correspondence data“). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business and communications with users. 
2.4   We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others. 
2.5   We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks. 
2.6   In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. 
2.7   Please do not supply any other person’s personal data to us, unless we prompt you to do so. 

3. Providing your personal data to others

3.1   We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. 
3.2   In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. 

4. Retaining and deleting personal data

4.1   This Section 4 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data. 
4.2   Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. 
4.3   We will retain your personal data as follows: 
    (a) enquiry data will be retained for a minimum period of 2 years following the date you visited our website. 
    (b) correspondence data will be retained for a minimum period of 2 years following the date you visited our website. 
4.4   Notwithstanding the other provisions of this Section 4, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. 

5. Amendments 

5.1   We may update this policy from time to time by publishing a new version on our website. 
5.2   You should check this page occasionally to ensure you are happy with any changes to this policy. 
5.3   We may notify you of changes to this policy by email. 

6. Your rights 

6.1   You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address). 
6.2   We may withhold personal information that you request to the extent permitted by law 

7. Our details 

7.1   This website is owned and operated by Trueman Architects Limited. 
7.2   We are registered in England and Wales under registration number 7270561, and our registered office is at 31 Browns Road, High Wycombe, Buckinghamshire, HP15 6SL. 
7.3   Our principal place of business is at 31 Browns Road, High Wycombe, Buckinghamshire, HP15 6SL. 
7.4   You can contact us: 
    (a) by post, using the postal address given above; 
    (b) using our website contact form; 
    (c) by telephone, on the contact number published on our website; or 
    (d) by email, using the email address published on our website. 

8. Data protection officer 

8.1   Our data protection officer’s contact details are: Suzanne Trueman 01494 712859.